Privacy Policy

Last Updated: 20/11/2024

At Shoppywhere ("we," "our," or "us"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our app ("the App"). By using the App, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We only collect the following personal data to process and deliver your orders:

  • Full Name
  • Shipping Address (including city, country)
  • Phone Number

We do not track user behavior within the App or collect additional data beyond what is necessary for order fulfillment.

2. Legal Basis for Processing

We process your personal data based on contractual necessity. The information collected is required to fulfill your orders and provide our services.

3. Data Storage

Your personal data is securely stored on servers provided by Amazon Web Services (AWS) located in Europe.

4. Data Sharing

We share your personal data only with the following third parties to facilitate the shipping of your orders:

  • Suppliers and shipping partners in Italy
  • Suppliers and shipping partners in Japan
  • Suppliers and shipping partners in South Korea

We do not share your personal data with any other third parties for marketing or other purposes.

5. Data Retention

We retain your personal data as long as your account is active. If you choose to delete your account, all associated data will be permanently deleted from our systems.

6. Security Measures

We employ the following measures to ensure the security of your data:

  • AWS security protocols, including data encryption and firewall protection
  • Restricted access to data through a secure admin panel requiring login credentials (username and password)

While we take all reasonable steps to protect your data, no system is completely secure.

7. User Rights

As a user, you have the following rights regarding your personal data:

  • Access: View the data we have collected about you.
  • Modification: Update incorrect or incomplete data.
  • Deletion: Delete your account and all associated data.

You can exercise these rights directly through the App using the available options (e.g., account modification or deletion tools).

8. Age Restriction

The App is intended for users aged 18 and above. By using the App, you confirm that you meet this age requirement.

9. International Users

While our App is available globally, we primarily serve users from Europe. We comply with the General Data Protection Regulation (GDPR) for European users. Users outside Europe may be subject to local data protection laws.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on the App, and your continued use constitutes acceptance of the revised policy.

11. Contact Us

For questions or concerns about this Privacy Policy or your data, you can reach us at:
req@shoppywhere.com